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Service Fulfillment Guidelines

Shipping & Service
Delivery Policy

Understand how Gridpay Technologies Private Limited delivers digital software, source code, and custom IT services.

Effective Date: July 22, 2026

Delivery Highlights

  • ✓100% Electronic Digital Delivery via Email & Client Portal.
  • ✓Zero physical shipping or handling charges.
  • ✓Standard package delivery within 3 to 14 working days.

Registered Corporate Entity

Gridpay Technologies Private Limited

2nd Floor, Shop No. S-10, Plot No. 32, Ridhi Sidhi Apartment, Arya Nagar, Scheme No. 1, Alwar, Rajasthan – 301001, India

gridpay@proton.me

1. Digital Service Fulfillment & Nature of Deliverables

Gridpay Technologies Private Limited specializes in custom software development, mobile applications, website engineering, cloud deployment, and digital marketing services. All deliverables, source code, design assets, and service credentials are non-physical and are delivered electronically via digital channels (Client Portal, Email, or Cloud Repositories).

2. Service Delivery Timelines & SLAs

Service delivery timelines vary based on project scope and agreed milestones:

  • Social Media Creatives & Post Designs: Delivered within 24 to 48 hours.
  • Standard Web & App Packages: Delivered within 3 to 14 working days.
  • Enterprise Custom Software & SaaS Projects: Delivered according to agreed milestone schedules (typically 2 to 8 weeks).

3. Shipping Charges & Physical Delivery

Because all services provided by Gridpay Technologies Private Limited are strictly digital and electronic in nature, there are NO physical shipping charges, handling fees, or physical dispatch costs applicable to any order.

4. Confirmation of Service Delivery & Client Acceptance

Upon completion of a project milestone or package delivery, formal access credentials, source code files, or deployment links are transmitted to the client's registered email address. Delivery is deemed complete once electronic confirmation or portal notification is dispatched.

Secure Electronic Delivery Guarantee

All client source code, software builds, and creative files are stored in encrypted client portals. If you have questions regarding your order delivery status, please contact our support team.

Contact Delivery Desk (gridpay@proton.me)