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Legal & Compliance

Privacy
Policy

Gridpay Technologies Private Limited values your privacy and is committed to safeguarding your personal and corporate information.

Effective Date: July 17, 2026

Our Privacy Commitment

  • We never sell or rent your personal information to third parties.
  • Enterprise-grade security controls for all billing and project data.
  • Full transparency in data retention and processing workflows.

Gridpay Technologies Pvt. Ltd.

2nd Floor, Shop No. S-10, Plot No. 32,
Ridhi Sidhi Apartment, Arya Nagar, Scheme No. 1,
Alwar, Rajasthan – 301001, India

1. Information We Collect

Gridpay Technologies Private Limited collects personal and technical information necessary to deliver high-performance IT solutions and manage client interactions securely. This includes:

  • Name and Job Title
  • Contact Information (Email address, Phone number)
  • Company and Organizational details
  • Billing and Payment Information
  • Device and Browser Information (IP address, Browser type, Operating system)
  • Communication history and project support logs

2. How We Use Your Information

Your information may be processed for the following business purposes:

  • Provide, maintain, and deliver our software development and IT services
  • Develop bespoke software solutions and digital platforms for clients
  • Respond promptly to project inquiries, support requests, and consultation bookings
  • Process milestone payments, generate invoices, and fulfill billing obligations
  • Improve, test, and optimize our website experience and software performance
  • Comply with applicable legal, regulatory, and tax obligations

3. Data Security

Gridpay Technologies Private Limited implements robust administrative, physical, and technical security measures—including encrypted communication channels, restricted data access controls, and secure infrastructure protocols—to protect your personal information against unauthorized access, loss, alteration, or disclosure.

4. Third-Party Services

We may engage trusted third-party service providers to assist in hosting infrastructure, secure payment processing, web analytics, communication systems, and cloud storage. These service providers only access personal information necessary to perform their functions and are contractually bound to maintain strict confidentiality and data protection standards.

5. Cookies & Tracking Technologies

Our website uses essential and operational cookies to enhance navigation efficiency, analyze traffic metrics, preserve session preferences, and optimize user experience across our digital solutions marketplace. You can control cookie permissions directly through your browser settings.

6. Your Rights & Choices

Under applicable data protection laws, you retain rights regarding your personal information:

  • Access: Request details of the personal data we hold about you.
  • Correction: Request rectification of inaccurate or incomplete information.
  • Deletion: Request erasure of your personal data where legally permissible.
  • Consent Withdrawal: Withdraw consent for data processing where consent is the legal basis.

Privacy Questions or Data Requests?

If you have questions regarding this Privacy Policy or wish to exercise your data access/deletion rights, please reach out to our privacy officer.

Contact Privacy Officer (gridpay@proton.me)